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Frequently Asked Questions

FAQ

How thick is the glass in your mirrors?We use either 3/16" or 1/4" mirror on all of our products.
How wide are the bevels on your mirrors?All beveled mirrors feature a 1" wide beveled edge with the exception of #325 which has 1/2" bevels. About 1/4" of the bevel is concealed on our framed mirrors because it nests in the frame.
What material is used in making your painted frames?Our painted frames are manufactured in composite wood (MDF) except for items #121, #122, #123, #126, #127, #128, #174, #176, #350, #373, #374, #377, #378 #382, #383, and #391 which are poplar frames.
How should I hang my mirror?We provide loop style hangers on all of our wall hung mirrors. You must provide an adequate wall anchoring method for safe installation. We recommend that both hangers be hung directly on the wall anchors. We do not recommend the use of hanger wire.
Can I buy my mirror unfinished so I can custom finish it to match any decor?We do offer some of our wood frames unfinished, but not all are available this way. When an item is shipped unfinished, the back is installed with screws so that back and glass can be removed for easy finishing.
Are all of the items you produce shown on this website?Most, but not all of our products are shown on the website. We are continually introducing new products and changing our product mix to reflect customer preferences.
Do you produce custom sizes and/or offer custom finishing?Only for larger volume orders. Minimum order size will vary depending on size, shape, and complexity of the mirror. Contact us with your specifications for more details.
How many mirrors must I order at one time?You may order as few as one mirror per order.
How do I pay for my order?We accept PayPal, which will accept Visa, MasterCard, Discover, and American Express.
How long will it take to receive my order?Normally we ship goods in seven to ten business days from receipt of order. Depending on your proximity to the factory, you should allow another seven to ten days for trucking.
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